The Facilities Technician II is responsible for general inspection and maintenance of assigned areas, including common areas, conference rooms, private offices and staff workstations; and for troubleshooting and repairing furniture, HVAC, lighting or other technical systems throughout the Firm.
+ Checks e-mail, voicemail and other communication tools;
+ Inspects and maintains all areas on assigned floor(s), per department procedures;
+ Obtains conference room bookings and services information;
+ Checks conference rooms on assigned floor(s) for meeting readiness. Refreshes conference rooms between meetings throughout the day as per Conference Center booking reports and communications;
+ Performs tasks as per the preventative maintenance schedule. Examples include filter changes, meter readings, air freshener cartridges, etc.;
+ Addresses any obvious maintenance issues (recycling, spills, etc.) and e-mails manager and others per procedures regarding issues he/she cannot address;
+ Advises manager and others per procedure via e-mail regarding problems that need further attention and cannot be addressed by Technician, i.e., outlet covers, stained carpet;
+ Completes e-Requests, and advises of completion via e-mail, as directed by the Facilities Dispatcher (temperature, furniture, equipment, lighting, cleaning, etc.);
+ Notifies the Facilities Dispatcher via e-mail when they are not able to complete a task in a timely basis so that it can be reassigned if task needs additional help to meet Firm standards of customer service;
+ Attends to and is responsible for all HVAC, lighting, or other technical calls assigned to him/her. Completes initial troubleshooting and adjustments; repairs issues within scope of position. Issues e-mail update per procedure on all service calls. Escalates calls requiring further action to the appropriate parties, in writing;
+ Performs light carpentry and repair tasks as assigned. Examples include: hanging pictures, repairing window treatments. adjusting hinges and drawer glides;
+ Troubleshoots and repairs furniture issues, including sit/stand mechanisms, as assigned. Documents and escalates calls requiring further attention, in writing;
+ Assists with furniture moves and setups, including for multi-purpose conference rooms;
+ Attends meetings as directed by supervisor;
+ Coordinates, staffs and executes moves, when necessary. Advises via e-mail as to status of moves;
+ Keeps Facilities supply closets clean and orderly, and advises via e-mail of supplies needed;
+ When assigned as point person for projects, coordinates team activities and sends e-mails to manager and colleagues on status/completion of tasks;
+ Interacts with attorneys and administrative staff to ensure customer satisfaction;
+ Maintains and implements the preventive maintenance program to ensure the Firms facility systems and finishes are being attended to;
+ Assists with creating and developing new department procedures;
+ Covers other technicians duties as needed in their absence; and
+ Performs other duties as assigned.
+ High School diploma or equivalent required;
+ Trade School Certificate preferred;
+ 3+ years of general work experience. Must have demonstrated ability and experience with troubleshooting technical systems including sit/stand furniture, and digital temperature and lighting controls;
+ Technical knowledge and experience with HVAC equipment and controls, including VAV systems, and digital Building Management System controllers and software;
+ Technical knowledge and experience with modern lighting equipment and digital lighting control systems;
+ Technical knowledge and experience with office furniture systems, including sit/stand mechanisms;
+ Technical knowledge and experience with basic plumbing and carpentry;
+ Must have excellent verbal and written communication skills;
+ Must possess good computer, organizational and time management skills;
+ Strong interpersonal skills and the ability to effectively interact with internal staff and external contractors;
+ Cooperative and service oriented attitude;
+ Must be able to work well under pressure and maintain a professional demeanor;
+ High level of initiative and the ability to work with minimal supervision is required;
+ Ability to use sound judgment to effectively solve problems within the scope of the position;
+ Ability to plan and execute small projects, including moves and special event support;
+ Ability to lift 50 pounds;
+ Availability to work evenings, holidays and weekends as needed;
+ Equipment Used: carpentry tools (both hand and power), HVAC and lighting troubleshooting tools, ladder, mobile devices including email and job-related applications, desktop computer; and
+ Ability to work overtime as needed.
This position is located in our New York office. The hours for this position are 10:00 a.m. to 6:00 p.m, Monday through Friday. The estimated salary range for this position is $70,000 to $85,000 plus overtime. The actual salary offered will be based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, licensure or certification obtained. Market and Firm factors are also considered. In addition to base salary and discretionary bonus(es), we offer a generous employee benefits package including, but not limited to, paid time off, medical, dental, vision care, 401(k) and substantial health club discounts.
External Company Name: Cravath, Swaine & Moore LLP
External Company URL: {removed}/
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