Senior Manager, Learning & Development – Richemont

Job Description

At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

RICHEMONT

Richemont owns a portfolio of leading international ‘Maisons’ (brands) which are recognized for their distinctive heritage, craftsmanship, and creativity. The Group operates in four business areas: Jewelry Maisons, being Van Cleef & Arpels and Van Cleef & Arpels; Specialist Watchmakers, being A. Lange & Söhne, Baume & Mercier, IWC Schaffhausen, Jaeger-LeCoultre, Officine Panerai, Piaget, Roger Dubuis and Vacheron Constantin; Online Distributors, being Watchfinder.co.uk and YOOX NET-A-PORTER GROUP; and Other, including Alfred Dunhill, Azzedine Alaïa, Chloé, Montblanc and Peter Millar.

Sr. Manager, Learning & Development

MAIN PURPOSE

The Sr. Manager, Learning & Development is responsible for executing the Richemont Americas people development strategy for all learning aspects that can scale across our Maisons and Functions, both Corporate and Retail. This role works closely with senior leadership and reports to the AVP, Learning & Development Richemont Americas.

KEY RESPONSIBILITIES

Learning & Development:
• Contribute to the development and implementation of Richemont’s Retail Academy, serving retail sales and retail management development for all Maisons.
• Create and facilitate scalable corporate development programs serving leadership, management and individual contributor populations.
• Deliver content for both the Retail Academy and other L&D initiatives as appropriate, and as part of a team that includes vendor partnerships.
• Align and coordinate with our Maison learning community to leverage best practices, provide cross Maison development opportunities and develop our L&D community.
• Partner with Richemont Group L&D partners to ensure best regional effectiveness for Group people and organization development priorities.
• Partner with Richemont Americas HR team, on strategic people and organization priorities and initiatives.
• Assess and maximize the effectiveness of external partnerships with higher learning institutions, and commercial learning partners.

QUALIFICATIONS
• 5+ years Learning and Development experience with at least 2 years in a L&D strategy development and execution role
• Experience with and understanding of Retail or Sales organizations in an L&D capacity
• Proficiency in instructional design, content creation and adult learning theories
• Experience working for an international, multi-brand organization, either in HQ or regional platform
• Luxury/retail industry knowledge is a plus
• Experience managing a team is a plus
• Excellent interpersonal and consulting skills, including leadership, influencing and relationship-building across functions and cultures
• Strong customer service and engagement skills
• Excellent verbal and written communication skills

Expected Salary Range: $120,000 – $160,000/year

Salary will be negotiated based on relevant skills and experience.

WE OFFER

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!