Case Manager – NYC Human Resources Administration (HRA)

Job Description

The HIV/AIDS Services Administration (HASA) is the primary mechanism within the Human Resources Administration (HRA) which expedites access to essential benefits such as medical, social, financial, and vocational programs to more than 32,000 individuals living with HIV, as well as 8,000+ affected families.

HASA provides intensive case management, rental assistance, emergency and permanent supportive housing, and assistance with applying for public benefits and services including Medicaid, food stamps and cash assistance. HASA also provides vocational services that prepare clients for employment. With counselors to help identify barriers to employment, clients can select vocational goals and receive support. Other HASA services include home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.

HASA Caseworkers directly serve clients living with HIV and their family members and play a critical role in their continued wellbeing by performing routine home visits and wellness checks; and immediately following up on any client who is in crisis or has an unmet immediate need. Caseworkers also assist clients in accessing emergency housing if they are homeless or need to relocate to more appropriate housing. Caseworker services assist HASA clients in staying connected to HIV primary care and related clinical services, accessing essential services and benefits, and maintaining affordable, permanent housing.

HIV/AIDS Services Administration (HASA) is recruiting for seventy-eight (78) Caseworkers to function as Case Managers in various locations in the 5 boroughs and will:

• Conduct mandated home visits to clients designated for monthly visit and inspecting home environment to assess and determine services needed. Home visits are mandated based on two days per week and any other time on an emergency basis.

• Perform individual and family assessments of clients’ living environments.

• Assess the client’s needs for specific benefits and services, including but not limited linkage, referral, and escort to clinical services, and housing search activities.

• Assist clients in meeting eligibility for and processing all requests for the different levels of services and benefits available, depending on the individual medical needs.1. A baccalaureate degree from an accredited college or university accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).

Additional Information: Section 424-a of the New York State Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities is or has been the subject of an indicated child abuse and maltreatment report on file with the State Central Register for child abuse and maltreatment. State Central Register screening will be conducted prior to considering a candidate for employment as a Caseworker. Candidates who have been the subject of an indicated child abuse and maltreatment report will not be assigned to any position which requires child-care responsibilities. Employees who have been the subject of such a report may be reassigned or terminated from employment from their positions as Caseworker.