Customer Support Representative – EAG Laboratories – Eurofins

Job Description

Customer Support Representative – EAG Laboratories Full-time
Eurofins EAG Laboratories has over 40 years’ experience in engineering and materials testing services. Our parent company, Eurofins Scientific, is a multi-billion-dollar global leader in engineering and scientific services with a portfolio of over 200,000 validated analytical methods. We offer a consultative, multi-disciplinary approach to solving your materials and engineering related product problems. As thought leaders in investigative science, we set the global standard for materials testing services.
Eurofins EAG Laboratories has over 20+ locations and offers over 40 years’ experience in materials testing services. With 2,500 instruments worldwide we can scale to your demand, meet time constraints, and ensure client confidentiality.
Our clients include next generation tech companies in a diverse range of industries and business sectors who design, manufacture, or incorporate products for tomorrow’s technology driven world.Our scientists and engineers collaborate with peers to troubleshoot problems and work through complex engineering and materials analysis for breakthrough products. We have a growth mindset culture where individuals are empowered to drive their own success while fulfilling client needs.
EAG Laboratories is hiring a Customer Service Representative for our Liverpool, NY location.
This candidate will be responsible for.
Shipping and receiving
Creating jobs in our LMS system (JIVA)
Basic client communication
This position is a Full-Time opportunity. This candidate is expected to work at our Liverpool Laboratory every Monday-Friday, 8:
30am-4:
30pm.
Pay Range:
$22.00-$26.00/per hour
High School Degree/GED required
College education preferred
Must be proficient in Microsoft Office
Strong organizational skills
Ability to multitask
What It’s Like to Work Here:

Teamwork:
experience what being a part of the Eurofins-EAG family feels like. Be inspired by your leaders, be encouraged by your teammates, and be supported in all parts of your journey while you work with us.
Learning & Development:
take on career development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grown as a leader.
Diversity & Authenticity:
we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.
Benefits & Perks to Foster Work/Life Balance:

✓ Medical, Dental and Vision Coverage
✓ 401k Company Matching
✓ Paid Time Off
✓ Wellness Program
✓ Education Assistance
✓ …and more
Physical Requirements:

• Ability to lift up to 40 lbs.

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.
The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We will consider reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
Eurofins EAG Laboratories is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The Company’s policy is to recruit, hire, train, promote and administer all employment-related matters based on an individual’s qualifications, abilities, and efforts without regard to protected status.
Eurofins is a Gender, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.