Digital Service Engineering Specialist – Alstom

Job Description

Req ID:431187

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Digital Service Engineering Specialist we’re looking for?

Please notice that the projects to be supported will be on North-East US corridor mainly, Washington to Boston (Including but not limited to Philadelphia, NYCT, New Jersey, etc)

Your future role:

Take on a new challenge and apply your ability to work with Digital Solutions engineering to support, deploy, configure and commission digital solution hardware and software components to the projects in a new cutting-edge field. You’ll report to Selim Hmidy, (NAM Digital Service Manager) and work alongside versatile, motivated, and passionate teammates.

You’ll provide technical support to the HST Amtrak HealthHub Project implementation by serving the Northeast Corridor Region. Day-to-day, you’ll work closely with teams across the business to work with Digital Solutions engineering to support, deploy, configure and commission digital solution hardware and software components to the projects and much more.

We’ll look to you for:
• Provide technical support to the Alstom or client sites digital solution deployment.
• Manage deployment of HealthHub solutions on Rolling Stock, Wayside equipment and any other equipment in use in an Alstom or client site.
• Maintain dashboards, KPIs and other means of monitoring fleet digital solution deployment.
• Become subject matter experts in predictive maintenance, data analytics, Condition Based Maintenance, and remote telematic sensors installation and deployment.
• Support Rolling Stock in the design and validation of the end to end process (data acquisition, model implementation, algorithm implementation and trigger of the alert, impact on the maintenance service)
• Provide data supporting the optimization of the fleet maintenance regime.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
• Bachelor’s degree in Systems Engineering is preferred.
• Strong experience in functional vehicle system engineering and/or experience in train/vehicle control and communication system.
• Experience or understanding of Data analysis or embedded CBM automation data monitoring industry will be considered as an asset.
• Strong understanding of railway vehicle and wayside systems and subsystems will be considered as a strong asset.
• Availability to travel local, up to 50% of the time.
• Proven ability to influence, negotiate and build effective relationships across divisions and organizations.
• Strong analytical, problem solving and critical thinking skills.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
• Enjoy stability, challenges and a long-term career free from boring daily routines.
• Work with smart innovations to meet the mobility challenges of now and the future.
• Collaborate with transverse teams and helpful colleagues.
• Contribute to innovative projects.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

It is Alstom’s policy to comply with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity. Employment at Alstom is based solely on a person’s merit and qualifications directly related to professional competence. Alstom does not discriminate against any employee or applicant because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Because it’s just the right thing to do. We hope you think so, too.