IT Manager – HEI Hotels & Resorts

Job Description

IT ManagerJob Locations US-NY-MONTICELLORequisition ID2023-41533CategoryInformation TechnologyPosition TypeRegular Full-TimeFLSA StatusExemptLocation NameThe Kartrite Resort and Indoor WaterparkAbout UsWelcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks. Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages. We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests. Apply toady to learn more! Don’t meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.Overview* *The IT Manager is responsible for all computers, interfaces, networks and telecommunications systems located at the Resort. The IT Manager also manages all software and applications for the computer users of the Resort. This includes maintaining the proper operation of existing software applications, analyzing the current and future needs of users and systems and determining which products will increase productivity, reliability and/or security. The IT Manager is responsible for ensuring property security, anti-virus and back-up methods are in place and active, maintaining a departmental budget, purchasing of all hardware and software and end-user training. Such duties and responsibilities are directly related to the successful business operations of both the Resort and the servicing of our clients.Responsibilities1. Manage all aspects of the Resort’s computer systems, interfaces and networks. 2. Ensure proper security and back-up procedures are in place and working. 3. The purchasing of all computer-related hardware and software. 4. The implementation of new technologies, which includes research, purchase and installation into existing network. 5. The management of the Resort’s telecommunication system, including all voice and data lines which provide connectivity to the misc. phone companies, other properties, and internet. 6. Must have experience training and developing employees who have limited education and/or little or no experience in the computer field. 7. Must have experience communicating, training and managing multiple staffs and locations. 8. Oversee construction of new facilities to ensure proper installation of cable infrastructure. 9. Must be a team player, team builder and team leader. 10. Knowledge of personnel procedures, including: interviewing, hiring, training, disciplining, terminating, handling of transfers, employee performance reviews, promotions, demotions, increases/decreases in salary within the Resorts. 11. Adhere to the policies and procedures of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources. 12. Maintain a good working relationship with all Departments. 13. Any other task, written or verbal, that is assigned by Management. Adhere to the policies and procedures as set forth for the handling of sensitive data. MARIGINAL FUNCTIONS:1. Ability to work any assigned shift/work schedule. 2. Any other task, written or verbal, assigned by Management. 3. Serve as M.O.D as requested.QualificationsBenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment – you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled