Lifeworks-Vice President of Operations & Hospitality – Aramark

Job Description

Job Description

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience, not a requirement, and deliver out-of-this world, truly sensory experiences, feeding your company culture. Learn more by visiting lifeworksrestaurantgroup.com.

Reporting to the Regional Vice President, this Vice President of Operations & Hospitality is responsible for the overall operation of a major contracted-services account. This individual will lead a cross functional team and deliver results that exceed client expectations. This position will work to continuously ensure the organization is delivering operational excellence, while also identifying innovative and creative services and solutions to expand on our clients’ requirements, working closely with internal and external partners. Passion and knowledge of the NYC culinary scene is a must!

This position will work exclusively with a high-profile client designing and implementing a world class amenities program. Exciting opportunity to be involved in the research, development and planning phases of a new construction project. Relocation Available

Job Responsibilities
• Working closely with client to ensure innovation and creative solutions lead to desired client visions.
• Coordinating and directing all activities including financial performance, employee training and development, compliance, employee performance and talent management.
• Delivering and maintaining strong financial results.
• Working with client and leadership on all contractual obligations and KPI’s to establish and maintain a mutually beneficial business relationship that ensures account retention.
• Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients.
• Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner.
• Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques. Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance.
• Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes.

Qualifications

The ideal candidate will possess the following:
• Experience managing high volume and multi-account responsibility; with at least 5 or more years of experience.
• A strong background in hospitality and operations.
• Knowledge of current trends and innovations to drive client value.
• Effective communication and ability to engage with frontline associates, managers, clients, and customers.
• Track record demonstrating strong leadership skills.
• Financial and creative problem-solving acumen.
• Ability to build and develop a formidable team.
• Experience working with a high-profile client.
• Excellent relationship-building and team-building skills.

Education

Minimum 5 years experience
Masters preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.