Partnerships Manager – Olo

Job Description

We are looking for a Partnerships Manager to identify, secure, and nurture strategic partnerships to drive growth and expand market reach for Olo. We want people who are passionate about identifying strategic opportunities and building relationships both internally and externally.

Reporting to the Senior Director of Business Development and Strategic Alliances, this role demands a proactive and driven individual with a strong aptitude for relationship building, negotiation, and a deep understanding of the restaurant industry. The Partnerships Manager will play a pivotal role within our dynamic team as we identify new strategic partnerships across the food technology industry.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
What You’ll Do

• Identify and target partners across restaurants, tech, services, and industry influencers.
• Drive end-to-end partnership process, from outreach to contract closure.
• Implement systematic partner identification and prioritization.
• Conduct comprehensive market research to spot trends and competition.
• Create tailored partnership proposals aligned with business objectives.
• Foster relationships with potential partners, stakeholders, and decision-makers and collaborate with internal teams for partnership strategy alignment.
• Lead negotiation discussions to establish mutually beneficial terms and agreements with partners.
• Work with legal team to draft, review, and finalize partnership contracts and agreements.
• Partner with the Partnerships Analyst to develop and implement KPIs to measure the effectiveness of partnerships in driving business growth.
• Regularly analyze partnership performance, offering optimization insights.
• Collect partner and market feedback to shape product development and stay updated on industry trends, sharing insights internally.
• Attend industry events for a strong industry presence and utilize networking for partner identification and relationship building.

What We’ll Expect From You

• Proven track record in B2B partnership development, preferably within the restaurant technology or related industries.
• Excellent negotiation and communication skills, with the ability to influence and build relationships at all levels.
• Strong analytical mindset, capable of translating data into actionable insights.
• Self-motivated and goal-oriented, with a demonstrated ability to work independently.
• Proficiency in CRM software, Microsoft Office Suite, and collaboration tools.
• Willingness to travel as needed for partner meetings and industry events.
• Legally able to work in the United States.

About Olo

Olo is the engine of hospitality powering the restaurant industry’s digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 84,000 locations. More than two million orders per day run on Olo’s platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you’re in the New York City area, you can choose to work remotely or from Olo’s headquarters, located in Tribeca.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, fully paid health, dental and vision care premiums, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $107k – 127k annually depending on the experience you bring and your location. This role is also eligible for incentive compensation. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don’t meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

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