Description
Laderach Chocolatier Suisse NA, is hiring a Seasonal Ecommerce Team Lead/Supervisor (Temp to Perm). This position will support the continuous operations of our marketplace business to ensure team KPI’s, project deliverables met & proper workflow. This position will collaborate with Customer Experience staff to deliver exceptional customer service within a fast-paced logistics environment and will report to Department Management.
The Seasonal Ecommerce Team Lead/Supervisor (Temp to Perm) position is perfect for an individual interested in working within a fast growing and dynamic environment. The role requires agility and adaptability to ensure we can meet the demand for our growing brand in the US and provide a best-in-class online experience. You will be responsible for day-to-day operations that include, but not limited to performance coaching, conflict resolution, disciplinary recommendations & task delegation.
This position is based in NY, New York midtown tri-state area & is Temp – Perm
The salary range for this position is $21 an hour
Key Responsibilities
• Utilize various OS & ERP systems
• Oversee management of inventory and replenishment
• Reconcile Customer Tickets in a timely manner
• Supervision of staff
• Track inventory discrepancies & coordinate solutions
• Document key processes & discrepancies to ensure continuity & performance
• Additional cross-functional operational duties as assigned by Management Adhering to Laderach company Values & Beliefs
• Requirements
• Proficiency with tools such as, but not limited to Microsoft office suite, Outlook, Zoom
• Ability to handle competing task, Communicate effectively
• Willing to learn and take on new challenges
• Comfortable proposing new ideas to drive efficiency, conversion
• Adaptable, positive, curious, self-motivated, and solution orientated
• FT Availability for up to 5 shifts a week including Weekends; will also consider PT applicants
• 2-4 years of professional working experience in Ecommerce, Logistics, or related fields pref.
• Possesses ownership attitude, strong sense of quality work & time management
• Food Safe/Handlers Certification is a Plus
• Detail & organization Oriented
• Must be fluent in English language Must be able to lift upwards of 40lbs
• Benefits
Seasonal applicants that are offered a permanent position at the conclusion of the season will be eligible for comprehensive benefits package including Dental, Vision & Medical, 50% discount and an opportunity to be an integral part of a fast-growing, dynamic team. We are an equal Opportunity Employer. Learn more at – Läderach | Our Values | chocolatier suisse (laderach.com)
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