Spectrum Pumps Technician – Baxter International

Job Description

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

The Field Service Technician is a key customer-facing position that represents the Baxter brand in clinical and hospital settings. This position performs installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices. Field Technicians are hands-on and enjoy solving technical problems, interacting with customers, applying attention to detail, working autonomously, and variation in their work. This position focuses on providing a positive customer experience, strong communication, and ensuring all service needs are met in a quality and timely manner.

The Essential Roles and Responsibilities of the role are:
• Performs repairs and preventive maintenance on electro-mechanical medical equipment within established SLAs, quality, and procedural standards.
• Analyzes equipment failures to determine root cause and performs corrective action.
• Ensures test equipment is working properly and calibrated within established intervals.
• Documents all performance and maintenance records on equipment.
• Plans and orders parts necessary for service and PM and maintains proper system inventory records.
• Maintains customer good-will through effective and timely communication of all services rendered, on-site arrival time, and reports any issues.
• Demonstrates presentation of positive attitude for the company, products, employees, and customers; and maintains proper business appearance.
• Participates in department meetings and training events.
• May participate in field action planning and execution.
• Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
• Follows defined Quality Management Systems, all applicable procedures, reviews maintenance records, and completes all documentation as required.
• Performs other duties as assigned.

Required Qualifications
• Ability to exercise independent judgment to draw accurate conclusions to solve equipment related problems based on available information.
• Basic mathematical skills in addition, subtraction, multiplication, division, and fractions are required.
• Ability to work independently to effectively manage assigned territory.
• Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers.
• Excellent verbal and written communication skills required.
• Ability to work in healthcare settings such as hospitals and clinics and abide by customer personal protective equipment (PPE) requirements including, but not limited to gowning and facial masks.
• Requires the ability to carry out the physical requirements of the job including kneeling and standing for long periods of time, squatting, bending, lifting, pulling, twisting.
• Ability to regularly lift and/or move up to 50 pounds and occasionally lift and/or move in excess of 50 pounds using lifting aids, technologies, or appropriate assistance.

Experiences and Education
• Minimum of a high school or GED equivalent
• Plus 2+ years’ experience in electronics, biomedical equipment technology, or electro-mechanical troubleshooting experience
• Experience working with FDA regulated products preferre

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base rate for this position is $16.15-24.23 hourly . The estimated range is meant to reflect an anticipated hourly range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. d

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law
EEO is the law – Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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