At Aldevron, we shape the future of medicine by advancing science in meaningful ways. Our team of dedicated, forward-thinking associates share this goal by combining best-in-class products and service with the ideal operating environment to lay the groundwork for vital new discoveries worldwide. We believe people are our most valuable asset. Whether this is your first step on a rewarding career path or are a seasoned professional ready to take your career to the next level, we hire the best from all backgrounds and experiences.
Aldevron is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Job Summary:
The Senior Program Manager will foster and maintain strategic, long-term partnerships with select key Clients by ensuring continued successful execution to meet their clinical and commercial needs. This individual collaborates closely with the Commercial Key Account Manager and serves as the primary point of contact for management of already established contracts and project/program execution.
Responsibilities:
• Oversee all programs and projects within established complex accounts to drive successful planning, execution, release, and closure of projects
• Nurture and strengthen strategic client relationships, including navigating client conflict, to establish trust and foster a collaborative partnership at all levels of the client organization
• Serve as the lead for internal project teams to drive alignment at all levels of the organization in support of key Clients
• Mentor and support internal project team members to drive professional growth while ensuring we provide excellent client service and meet or exceed account KPIs
• Mentor and develop Associate Project Managers as matrix reports to drive personal and professional growth while ensuring project execution is tracking with agreed-upon metrics, expected outcomes, and client expectations
• Work collaboratively with client and internal stakeholders to define project metrics and ensure consistent on-time and on-budget completion of key milestones, action items, and project deliverables, to meet or exceed KPIs
• Establish and maintain program governance including providing routine reports to senior leadership on partnership status, risks, and opportunities
• Closely track and forecast collective project timelines, managing capacity forecasts, provide team with early warnings, proactively identify barriers, and implement sustainable solutions
• Travel to client sites and host and manage clients on-site for face-to-face meetings
• Coordinate and drive meetings, assemble agendas, capture minutes, and identify, appropriately disseminate, and ensure timely completion of actions items
• Write detailed business proposals meeting client technical and pricing requirements and expectations with support from internal stakeholders
• Lead or support agreement renewals and negotiations as necessary through internal collaboration
• Maintain an in-depth knowledge of client’s pipeline of existing and incoming projects, working with Commercial Account Manager to establish and execute account strategy
• Contribute to and lead continuous improvement efforts that drive account-specific, Program Management, and organization growth
Qualifications:
• 7+ years of experience in a client-facing role as a project, program, or account manager within the life sciences, with 3+ years in a CDMO environment
• Experience managing projects and contracts in a regulated biotechnology, pharmaceutical, or medical device related field required
• Previous people leadership experience preferred
• Advanced degree in scientific field required (e.g. molecular biology, biology, biotechnology, biochemistry)
This position requires 25% travel
We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working here can provide.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
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