Technical Operations Manager – Cushman & Wakefield

Job Description

Job Title
Technical Operations Manager

Job Description Summary
Cushman & Wakefield is currently seeking a qualified senior level operations specialist to join a growing team of facility management subject matter experts providing consulting and supporting clients in the operation, maintenance and project support of a dispersed portfolio of industrial real estate.
This is a dynamic role that supports the operations team nationwide. This position is the subject matter expert on the operations of mechanical and electrical infrastructure.

Job Description
• Guidance and oversight of 3rd party vendor and self-performed work for the operation and maintenance of our Client’s infrastructure
• Provide oversight of maintenance and repair services performed by C&W preferred suppliers as well as C&W Facility Managers and Maintenance Techs.
• Establish a routine schedule to visit client sites to ensure that Vendors and Techs provide the appropriate documentation of inspections, operating and maintenance, permits and licenses and all appropriate logs
• Provide technical advice on managing work orders and special projects
• Identify maintenance and repair cost savings opportunities for client
• Oversees delivery against established KPI’s
• Provides People Management, Account Management and minor consultancy services for the support of client accounts
• Make regular scheduled visits with client regional staff to ensure a strong relationship is established and our clients can voice issues and concerns
• Address client identified concerns where possible with vendor or C&W Techs and work to resolve and/or escalate issues when required
• Make recommendation on improving the reliability and efficiency of client’s HVAC and Electrical systems
• Identify opportunities for energy efficiency
• Prepare written reports
• Make presentations on findings
• Project Management Support
• Assisting in the creation or review of Statement of Work for capital improvements (Replacement/Instillation of HVAC, Generator, UPS, Etc.)
• Supporting the RFP Process for work proposed in the regions
• Review and provide general oversight of 3rd party projects performed in the region
• Scope
• Schedule
• Budget
• Oversight of commissioning process
• Ensure proper documentation and oversight of project closeout
• Business Development support in the acquisition of new and expanding services for clients related to HVAC and Electrical infrastructure
• Conduct inspection tours of client sites and equipment and systems within the portfolio to assist in identifying additional value-based opportunities that C&W can leverage on the sites
• Support for new and existing clients
• Assist in the transitioning of accounts
• Asset inventory
• Ensuring appropriate maintenance programs are applied

Position Requirements

Skills
• Excellent level of knowledge about HVAC and Electrical systems Operation and Management procedures
• Excellent knowledge of
• HVAC
• Power Distribution
• Generators
• Fire & Life Safety
• UPS
• Experience or ability of developing and documenting operational processes
• Excellent written and verbal communication skills.
• Excellent analytical and problem-solving skills
• Ability to work independently and in a team-based environment
• Ability to work efficiently in a fast-paced environment
• Ability to work under pressure and in high stress situations
• Ability to interact with client and client employees, senior management, staff, and vendors as a professional at all times
• Excellent relationship management and the ability to foster a collaborative environment
• Ability to communicate with credibility and integrity
• Ability to champion and implement continuous improvement
• Detail oriented
• Travel Required (Approximately 25%)

Education
• Bachelor’s degree in a related field preferred. (Equivalent work experience with building infrastructure maintenance and operation can be substituted)

Experience
• A minimum of five years’ experience supporting mechanical and electrical systems

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $76,500.00 – $90,000.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.