Macro TFS FX Application Support – Barclays

Job Description

Macro TFS FX Application Support
New York

As a Barclays Macro TFS FX Application Support, you will be touch point between the business and the rest of the technology functions, playing a pivotal role in the running and organization for all aspects of technology for front office users, with a focus on trade capture and risk applications across both the FX and Rates businesses. You will also work with a multitude of stakeholders including developers, traders, sales, operations, and business managers to ensure system stability and drive system improvements in front office technology.

Salary / Rate Minimum: $90,000
Salary / Rate Maximum: $115,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We’ve helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

• Providing seamless end-to-end support for front office Trading Desks to help drive the effectiveness and commercial strength of the Trading franchise
• Investigating of trader related issues to provide swift solutions, whilst also engaging with application owners to provide effective problem management & rapid strategic resolutions
• Communicating, managing, and escalating of key Front office facing issues and major incidents
• Organizing teams and processes around real-world market events which drive volatility in the market and may impact the trading desk’s profitability if not managed closely
• Providing advisory services to the trading desk and supporting teams for functional use cases and configuration of Trading systems
• Managing proactively on the business-critical real-time trading systems, with a particular focus on identifying issues and potential problem areas and using this to shape
• Logging and tracking incidents and issues following the ITIL standards, tracking outstanding issues and working with the appropriate parties to achieve resolution & prevent re-occurrence
• Engaging with Front Office management teams to ensure proactive management of SLA’s, capacity, performance and Business Continuity Management planning

What we’re looking for:

• Confident to engage with business stakeholder, global colleagues and peers in other teams, you will be equally as comfortable working individually
• Having good analytical, problem solving and communication skills
• Ability to work in a pressured environment
• Flexibility to deliver a consistently high level of service within a constantly changing environment with rapidly changing multiple priorities

Skills that will help you in the role:

• VBA/scripting (perl, python) skills would be advantageous
• Experience in financial markets

Where will you be working?

You will be working at our Americas Headquarters at 745 Seventh Avenue. This 32-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the facade of the building.

#LI-Hybrid