Sr Field Technician – Komatsu

Job Description

Up to $10,000 Sign-On Bonus based on qualifications and experience level.

Komatsu is a leading manufacturer of construction, mining, forestry, and industrial heavy equipment and operates 11 Company Owned Dealerships in the Eastern United States. We currently have an exciting opportunity in our Empire Region for a skilled Field Service Technician to work out of our Yonkers, NY branch. If you have experience maintaining and repairing construction equipment, cranes, diesel engines, on-highway trucks and buses, marine and industrial heavy equipment, we would like to talk to you about opportunities with Komatsu and the allied OEM products we represent.

Key Job Responsibilities
• Provide maintenance, diagnostics, and repair of heavy construction equipment in the shop or field.
• Complete all work in a safe, professional, and timely manner.
• Document machine information and repairs in the work order system.
• Maintain a clean work area and professional care of all machines, equipment, and shop tools.
• Identify and communicate additional repair and maintenance opportunities to management to increase customer uptime.
• Maintain technical and product knowledge on all equipment sold by the dealership.
• Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
• Follow all safety policies and procedures while performing work assignments.
• Conduct self in the presence of customers, suppliers, and the community in a professional manner.
• Participate in department and company meetings and provide input on continuous improvement opportunities to drive internal and external customer satisfaction.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer support.
• Perform all other duties as assigned by management in a professional and efficient manner.

Qualifications/Requirements
• High School diploma or GED (General Education Degree)
• Technical School/Technical College or related work experience.
• Proficiency in mechanical & electrical systems (engines, transmissions, hydraulics, electrical, emissions components).
• Good computer skills.
• Ability to work independently with minimum supervision.
• Excellent customer service skills.
• Strong oral and written communication skills.
• Maintain a sufficient tool inventory to perform assigned tasks.
• CDL required for Field Service Technicians.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.