Promotional Logistics Senior Manager – Pfizer

Job Description

ROLE SUMMARY:

The Promotional Logistics Senior Manager is responsible for the compliant warehousing and order fulfillment of promotional materials in North America. This includes both print and digital capabilities. A key component of this role is vendor management, ensuring the efficient and effective implementation of defined processes and SLAs.

The Promotional Logistics Senior Manager executes projects and key initiatives to support sales and marketing priorities, such as launches, POAs and other key programs. The role is also responsible for pulling through corporate and local regulatory compliance requirements, such as Sunshine Act reporting.

Specific responsibilities of the role include, but are not limited to:
• Accountable for end to end operational processes of all North American promotional material warehousing, ordering and delivery
• Manage the North American ordering platforms utilized by representatives, including Contract Sales Organizations
• Support the backend fulfillment of customer-driven ordering platforms such as PfizerPro materials ordering
• Responsible for US warehousing and freight budget of $4.9 million
• Serve as the single point of accountability for:
• Biopharma Operations logistics services
• Logistics process for brand marketers across all Pfizer Business Units
• Logistics integrations due to acquisitions
• Proactively identify compliance issues and process improvement opportunities (such as carrying cost reduction initiatives e.g. Demand Managed Inventory, digital hosting, print on demand)
• Ensure logistics capabilities evolve according to business needs, corporate guidance and regulatory requirements
• Leverage available metrics and KPIs to support service level agreements
• Serve as a conduit of information to Biopharma Operations Partners (BOPs)

Basic Qualifications:
• BA or BS Required
• Minimum of 8 to 10+ years of Operations experience
• Proven track record of executing operations and solving operational problems as well as delivering projects successfully, on time and on budget
• Strong vendor management skills, including the ability to ensure the vendors meet all SLAs and contractual agreements
• Familiarity with literature and regulatory compliance regulations
• Experience with developing/maintaining electronic systems/applications
• Ability to manage against tight deadlines while maintaining accuracy and keen attention to detail
• Experience managing within a matrix organization with the ability to gain alignment without direct authority
• Ability to work autonomously, manage multiple issues/projects simultaneously and work well under pressure
• Proficient in business tools (Word, PPT, Excel, Outlook, Teams)
• Excellent written and verbal communications skills

Preferred Qualifications:
• Experience managing warehouse logistics, management and compliance
• Pharmaceutical industry experience and familiarity with the Pfizer organization

Additional Job Information:
• Last Date to Apply: September 13, 2023
• Location: New York City, NY or Any Pfizer US Site

The annual base salary for this position ranges from $113,900.00 to $189,700.00. In addition, this position offers an annual bonus with a target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans. Pfizer compensation structures and benefit packages are aligned locally, the US Salary range provided does not apply to the Tampa, FL or any EXUS locations.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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