Client Advisor – Technogym

Job Description

Client Advisor

Location:
New York (New York), NY, US

Function/Branch: Sales

Type of contract: Permanent Employee

Our Company

Responsibilities
• Contribute to the Sales Performance by achieving the sales objectives
• Maintain good product knowledge and ensure outstanding customer experience
• Be proactive in attracting new customers and maintaining relationships with the existing ones in order to generate new business opportunities
• Actively participate in design events and exhibitions, in order to collect and convert as many leads as possible
• Handling customer complaints, seeking assistance, ensuring issues are resolved to the satisfaction of the customer and the company
• Constantly promote a unique and memorable shopping experience (customer focus, storytelling, extraordinary service, selling skills and attitude)
• Keep the CRM system up to date
• Ensure the Store is perfectly in line with the Brand Guidelines in terms of VM and appearance and atmosphere. Respect company norms and procedures and adhere to Security and Health and Safety regulations
• Be always informed on brand activities, locations, events and marketing activities
• Cooperate with other Consumer Sales Functions (Field Sales and Teleselling) ,in an omnichannel approach, in order to facilitate and speed up the customer journey.

Requirements
• 3+ years’ experience as a Sales Associate preferably for luxury brand retail companies
• Personal trainer experience preferred
• Bachelor Degree or relevant experience
• Selling attitude with an emphasis on developing business
• Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
• Ability to acquire some expertise in Store operation applications (Sales Force, SAP)
• Passion for design, luxury goods, fashion, made in Italy, art, sports and healthy lifestyle
• Passion for fitness and wellness (high standards / no smoking)
• Entrepreneurial approach
• Ability to create and cultivate a network

Passion for sports, enthusiasm, humility, pro-activity, and ethics complete the desired profile

Technogym is an Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true